Schedule alterations and repairs today!
Certain times of the year are very busy with local school concerts, parties, and dances. Item return may be longer during these periods. The average turnaround time for alterations and repairs is about 2 weeks so schedule alterations and repairs well in advance of important dates.
Contact Stacey directly if the calendar does not have a suitable drop-off time; one can be arranged if appropriate.
Formalwear is accepted, but bridal gowns are not.
Some exclusion of services may apply at any time.
Please see all item preparation requirements before you schedule alterations and repairs.
When you schedule alterations and repairs
Please text, private message, or email images of your item(s) to Stacey Sansom Designs.
This will confirm your appointment.
These images are for assessment purposes only. A video with the item being worn, showing problems, and explaining what is going on is acceptable, but please include close-up images as requested below.
These images help me determine if your work can be completed in the available time or with current circumstances. Sometimes I do have to refer work out to other providers, especially if a short turnaround is required.
These images (or video) should include:
The item(s) being worn
The individual who will wear the garment(s) needs to be wearing it in the pictures or video.
This allows me to assess fit and the amount of work required. Some problems are caused by fit on other areas of the body.
Include different views of the garment
Please include front and back view with the arms down, but a few inches away from the body.
Also include at least 1 side view with the arm down or straight out. This helps me see problem areas.
Include close-up images of areas of focus
These can be taken flat, not worn.
For hems, include all hems, inside and out. If you flip the hem up on itself, you can usually get all of them in a single picture.
For take-ins or let-outs, please show the inside and outside of the areas showing any nearby seams.
Images/videos sent when you schedule alterations and repairs do not need to be perfect! They do need to be clear and well lit. Using the timer and propping up the phone helps get pictures without arms obscuring the view or causing body twisting.
Drop-Off Preparation
When you schedule alterations and repairs at Stacey Sansom Designs, please make sure all items meet the following requirements.
All items MUST BE:
- CLEAN
NO smoke. NO pet dander or fur/hair. NO strong scents from detergents, fabric softeners, or essential oils. NO DIRTY BODY FUNK. NO EXCEPTIONS!!! Don’t be gross! - ACCOMPANIED BY A DROP-OFF FORM
This drop-off form is completed at the time of drop-off and ensures that all items submitted for patch sewing services get back to their owners.
Prohibited Items
Unfortunately, Stacey Sansom Designs cannot provide alteration and repair services on all items. The studio is not equipped to accommodate some items. This is not personal; our equipment is not suitable for these items properly. Some exceptions do apply for zippers and other minor repairs.
- NO COATS OR HEAVY JACKETS
I am not equipped to handle the bulk of coats and heavy jackets. Some lightweight jackets are allowed. Please send a message with pictures for clarification or approval on all jackets. - NO LETTERMAN JACKETS
I am not equipped to handle the leather or vinyl sleeves of the jacket. Other locations are negotiable if the lining zips open for easy access. Please send a message with pictures for clarification or approval. - NO UNDERWEAR
This is for sanitary reasons. Alterations may be made on unopened undergarments.
Not in the Little Elm Area?
If you are not located near the HWY 380 Corridor or Little Elm, TX there are excellent seamstresses and tailors all over the country. I cannot speak for any of them. I do have a couple of recommendations when I cannot provide the services requested.
If you are in the Greater Houston Area, you may consider using Ann at Elegant-Annswers for all your sewing and alterations needs. She is located on the south side of the city. Very talented in everyday alterations, but specializes in couture, bridal, and menswear. If you are in Houston, TX don’t miss out, contact Ann to schedule alterations and repairs today! You will not be disappointed.
Additional Fees for Alterations and Repairs
Wash Fees
All items brought to Stacey Sansom Designs for MUST BE CLEAN of all animal hair, body funk, and strong smells. Clean before you schedule alterations and repairs on the items.
Any item not meeting these specifications will incur a non-refundable washing fee. This fee is used to clean your items before providing services.
$5.00 per item‡
If you have animals, smoke, exercise a lot, or diffuse essential oils (to name a few), please wash and dry your items, gently fold them, and immediately seal them in a zippered plastic bag (right out of the dryer). You can purchase 2-3.5-gallon bags in the paper goods aisle at most discount stores or grocery stores. Larger bags can be purchased online.
‡ Dry-cleaned items will incur additional costs based on local dry cleaning prices.
Clean UP Fees
Any order containing items with sequins, beads, or glitter will incur a non-refundable “clean up” fee. They are notorious for making a mess.
Beads $25.00
Sequins $50.00
Glitter $75.00
This fee covers the “clean up” required to maintain and clean out the machines used for services rendered. Sequins and beads tend to fall off. These small items fall into the machines and must be cleaned out. This incurs additional time before I can work on the next item.
For beads and sequins, this fee also covers the numerous broken needles.
For glittered items, this fee covers the “clean up” required to to keep other customers’ items clear of glitter. Glitter goes everywhere. Every surface between the entrance and the machine must be wiped down and vacuumed to prevent the spread of the craft industry’s herpes and damage to machines. This is a very time-consuming process.
Rush Fees
Planning is important! When you schedule alterations and repairs, please allow adequate time for completion. Do not forget to factor in travel time.
Customers requesting less than a 72-hour turnaround (3 business days) on alterations or repairs will be charged a rush fee. Weekends incur additional costs.
$75.00 per item
You will be notified of any Rush Fees that will be applied to your services at the time of appointment approval.
Some minor alteration and repair services (formal attire not included) will only incur a smaller $50 rush fee (per item) for a 72-hour turnaround (3 business days). Requests with less than a 48-hour (2 business days) incurs a $75.00 rush fee per item. Weekends incur additional costs.