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Most frequent questions

Since there has been a rise in questions due to the COVID-19 pandemic, I thought I would take a few minutes to address the most frequent questions that I hear from past and current customers as well as potential customers. This is not intended to be an all-inclusive list of questions. If you have any questions, please drop me a message.

When can I sign my child up for sewing lessons?

I do not have a definite answer on this.

Unfortunately, I am a high-risk person for COVID-19 and have decided that it is in the best interest of myself and my family to simply have as little contact with others as possible outside of the normal day to day living. Please understand that teaching small groups of children and adults has been fun and an adventure, but for now, it is best suited for when we no longer have the pandemic in the forefronts of our lives.

In addition to this, with virtual-schooling and work-from-home occurring, it is simply easier to close the sewing school until further notice. Why? The Stacey Sansom Designs sewing studio is in the open space of our house and it is just not ideal at this time.

I hope that you will be respectful and understanding of this situation.

This does not mean that the sewing school will never open back up, but for now it is not ideal.

Currently other options are being weighed for feasibility, but no decisions are to be made soon.

Where are you located?

Stacey Sansom Designs is located in North Texas. We are located north of the Dallas-Fort Worth (Texas) metroplex and the primary service area is the areas surrounding the Highway 380 corridor. You can learn more about this in the post Service Area.”

Some services can be completed via shipping, however, these requests should be made via phone, email, private message, or text.

Can you sew patches onto leather vests, hats, or jackets?

Currently, the answer is NO. I am not set up to handle heavier or thicker materials such as those found in most leather items. This does not mean that this will not change in the future.

Can you sew patches onto regular vests, hats, or jackets?

Currently, the answer is YES but may not be able to do all items.

I am not set up to handle heavier or thicker materials such as those found in most jackets and/or coats, but this can be determined by sending me a quick picture of the items in question.

Softer style hats are better than the stiffer baseball hats, but these are doable depending on the size of the patch.

If you have any of these items, please drop me an email, phone call, text, or private message.

Can I ship my items to you?

The simple answer is that it depends.

If you are not located in the local area of Stacey Sansom Designs, please contact me directly to find out if it is an option for your items. Requests are currently limited to simple, no contact jobs such as patches, drape/curtain shortening, etc.

If you are located in the local area of Stacey Sansom Designs, please contact me directly to arrange contactless drop-off of items.

Can I pay via personal check? PayPal? Venmo? Zelle?

The simple answer is NO.

I do not accept personal checks. Stacey Sansom Designs has not accepted personal checks since 2014. I do not plan on accepting personal checks again any time soon due to problems in the past.

Please note that ALL INVOICES can be paid more securely online than via personal check. In fact, when paying with any option online through the invoicing or payment processing system(s), I receive less personal identifying information about you than I would if you paid via personal (or business) check. Paying online is safe and secure.

The short answer to PayPal is not currently. I have in the past, but do not have plans to use PayPal again in the future.

The short answer to Venmo is not currently. I have never accepted Venmo and I do not have plans to use them in the future.

The short answer to Zelle is not currently. I have in the past, but do not have plans to use Zelle again in the future.

Stacey Sansom Designs uses a third party invoicing and payment system for all invoices. I also use a third party payment processor for all shop orders and transactions.

Cash is always accepted from local customers only and payment is due in full upon pick-up. Exact change is appreciated. Tips are always welcome.

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Closed for medical reasons

Temporarily Closed due to medical reasons until further notice | Stacey Sansom Designs

It is hard for me to close all local services being offered at Stacey Sansom Designs, but currently I am taking a medical leave of absence. This only impacts the local and in-person services such as lessons and alterations.

Please be assured that this is NOT RELATED to the COVID-19 pandemic that has everyone on high-health alert. This is related to other more private medical concerns and ultimately stress reduction. Please be respectful of this decision.

SHOP items still listed as available – are still available. These items are for shipping only. If for whatever reason, your item is not available due to inventory errors, you will be immediately refunded any funds on the order. The restock of items will be intermittent. Please be understanding.

If I have alterations and repairs or other services to be performed, they will be completed in the next 2 weeks and returned accordingly. Please be patient as I work through the few I still have in my possession.

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Service Area

Stacey Sansom Designs Service Area

In the past couple of months, I have received a plethora of inquiries about whether or not I provide services to a particular area. There is no exact answer to this because Stacey Sansom Designs provides a variety of different services thus the answer will vary from service to service.

I have also had multiple people sound disappointed at my location when answered. These individuals were referred to me by a friend or found me via an online review. Please note that I cannot live up to anyone’s expectation if they are not willing to drive to drop off or pick up.

Where am I located?

Stacey Sansom Designs is located in North Texas. In particular, the Dallas-Fort Worth metroplex area. This means that my service area is around this region for most services.

I am actually located north of the DFW metroplex on the HWY 380 Corridor, roughly half-way between Denton and McKinney, TX. For most services, my service area is going to be the communities in this area unless you are willing to take a drive.

Current Service Area

The current service area for Stacey Sansom Designs includes

  • Frisco
  • Prosper
  • Little Elm
  • Aubrey
  • Cross Roads
  • Denton

This is the immediate area surrounding Stacey Sansom Designs. Please note: I am located in Little Elm on the north side of Lake Lewisville. If you are outside of these areas but are nearby, you are welcome to use my services as well.

Can I ship my items to you?

The short answer to this is, “Maybe.” This largely depends on which service you are requesting. Please see the following scenarios before contacting Stacey Sansom Designs to see if it is possible.

  • If you are wanting patches attached to a uniform, shipping your item is probably acceptable.
  • If you are wanting alterations done on a clothing item, you need to be local or be willing to drive to Stacey Sansom Designs. Some alterations require multiple fittings to get them right.
  • If you are wanting custom sewing or small-run manufacturing done that do not require any fittings, then shipping your items is possible.
  • If you are wanting basic clothing repairs (ie. zipper replacement, repaired seams, etc), message me with pictures of your repair(s) and I will let you know if:
    1. worth the cost of repairing the item
    2. worth the cost of shipping the item on top of the repair.

Please note that ALL SHIPPING CHARGES are paid by the customer, not Stacey Sansom Designs.

Turn around time on your items will be longer if shipped. The same drop-off deadline applies to items received by mail as those received locally. If your item does not arrive before 9:00 AM on Monday, your item will be assigned to the next week’s work tasks. Your item will not be shipped back until your item is paid in full and you provide the pre-paid shipping label for a flat-rate mailer (appropriate for the size of the item).

Will you meet me somewhere?

No.

You are responsible for dropping off all items on location at Stacey Sansom Designs. This allows me to properly intake items so that items are not lost while in my possession. This includes appropriate contact information, deadlines, and special instructions. This is my opportunity to do an initial fitting.

The only exception is any item (alterations, repair, or patches) received from Talon Martial Arts. These items will be picked up at this facility and dropped back off there when completed. This is a special arrangement made for TMA customers–a courtesy.

Why mention this?

I love my customers. I have fabulous customers keeping me busy. They also refer more customers to me. I do not have time to spend driving to and from locations fitting and picking up items, then returning them. I can get to more people and items if the drop-off deadline is followed.

I no longer have a guaranteed return date. There is only 1 of me to do the work. You will be asked for a hard-deadline for your items. I will set my estimated return date approximately 3 days before this deadline so that there is a little wiggle room if things happen. Most items are returned within 7-10 days.

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Made a purchase? Leave a review!

Are you a customer? Leave a review | Stacey Sansom Designs

If you have made a purchase from Stacey Sansom Designs, please leave a review! It does not matter if it was a product or service, we want to hear about your experience.

We like reviews. Good or bad, we want to hear about it. We can’t fix it if we don’t know there is something wrong. We may stop doing something that you enjoy if we don’t know it is important to our customers.

So speak up and let us hear about it!

Tell us what product or service you have used and what your experience was. Did our product meet your expectations? Can we do something a little differently next time? Was it easy to register for classes or make appointments?

 

 

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Fabric Design – Opening doors to possibilities

Stacey Sansom Designs Mood Board Wednesday

Finding boyish fabrics is not always the easiest task and I only have boys. My children are all boys and pink and flowers just do not do it when I go to make a quilt. Sure I could certainly include pink and they would be just fine with that but they do not do flowers. They want boy things. Oh and they are not into sports and things like that so that makes it even more challenging. I just want simple fabrics that do not scream girl. Those are not always the easiest to find. Even the tone on tone fabrics are often floral prints or something of that nature. There are truly limited options for boys, thus my fabric design idea.

There had to be a compromise. There had to be some in between.

I have had a desire to design my own fabrics for a while now. I have been researching for a couple of years now how to design fabrics. The process is not 100% simple one, but the actual design itself is honestly not that hard. I have that.

It is often coming up with the ideas that is not always that easy.

Fabric Design and Design Skills

I am a person that has the gift – the ability – to be able to stand at a rack of fabrics and just look at them and see the possibilities of all those fabrics. I can fairly quickly pick 5-10 of them and decide that they go together and decide that it would make a pretty quilt. I just have that ability to look at the patterns and colors and visualize them together. Feel them together. See them together. Know that they go together.

I have found that turning that innate ability to visualize existing designs as a whole does not always equate to being able to design them as pieces of the whole. That has been a bit more challenging to me.

Getting Started in Fabric Design

Next came the step of how to get started. I mean, fabric printers do not just stumble upon dreams. Well, maybe they do – sometimes. The rest of the time you have to put it out there and hope you get discovered. You have to make a name for yourself. The thinking is that I am going to have to get my name out there on some fabric and see how it takes. I had to get my fabric designs out there for everyone to see.

Nothing ventured, nothing gained, right?

Only a few problems:

I needed to find a way to print all the fabric designs I had.

  • I was able to come up with a lot of designs for a single collection that I did not necessarily want to break up.
  • Most small order printers wanted proofing all fabrics before making fabrics available for sell and proofing gets very expensive, especially as you are starting out.
  • Going with larger fabric mills required a minimum number of yards for minimum first run and purchase but would ultimately yield cheaper yardage.
  • Going with a larger fabric mill would largely make me more responsible for distribution chains and sales.
  • Reputation and quality of fabrics at the prices per yard that would be charged. I do not pay even a fraction of that normally so why would others?
  • Perfecting the repeating patterns on both small and large scale. Those are so much fun.

It was a lot to take in. It was a lot to work on and research. I kept those initial designs in my pocket. I was not giving up. I was just feeling that it was not the right time and it was just going to take more research and patience.

I even had a client that asked me to design some fabrics for her. Our styles did not mesh at all. My design style did not match her vision – at all. I eventually had to cut her loose as she complained about every single design I made for her. None of her designs ever made it to a fabric printer, at least none of the designs I made for her. I hope that she got those designs created from another designer. I wished her well. She was just going to need someone with another style that I did not have.

I just continued to wait and read up about the process every couple of months or so. I did not make it my focus. I just kept it there in the back of my mind. I wanted to see if there was anything new I needed to be aware of.

Life happens. Crazy things sometimes have to happen in life to help us jump a little higher.

Fabric Design and a Leap of Faith

Last week, I finally took that leap of faith.

In my research, I found a printer here locally in the Dallas area that is about the average cost I was finding other places that does custom fabric printing. They do not require proofing on all fabrics before you put them out for public sale. They simply require you fill out all the paperwork and upload the designs. They request that you purchase their design tools and proof the fabrics, but it is not required.

I am pleased to announced that my design tools are on their way! They should be here in a couple of days. I am giddy with anticipation.

Since I had already previously purchased a previous digital printer’s color palette, as I had planned on using them initially, I am pretty confident that the colors will be fine or even close enough when printed. I chose to change to the local printer as the previously selected printer required proofing of all fabrics before releasing for public sale.

Fabric Design Proof and Progress

My plan is to proof the fabrics by purchasing each fabric to create something with them over the next few months. The yardage is not cheap. You all are going to help me pick which ones I am using first.

Later today, I will make a post actually announcing the results of this crazy fabric design idea. I will be introducing the fabric line and introducing it to the world. That post will include a link directly to the store on where you can have the fabric printed for your own use. You read that right, you can get the designs printed on a variety of different fabrics.

 

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Establishing a new direction

You will start to find this blog turn a new direction. This is a good thing. You will find things a lot more structured on a daily basis. Of course, there may be some growing pains as I start this new focused adventure for Stacey Sansom Designs, but it is one that I am willing to take to help improve my overall online marketing efforts. This will help me find renewed focus as I establish exactly what direction I want to take Stacey Sansom Designs and as I establish a new customer base here in the Dallas-Fort Worth area.

I have made it no secret that Stacey Sansom Designs would shift its emphasis to the GRAPHIC and CREATIVE DESIGN interests of my business so the apparent change in product lines should come as no surprise over the next few weeks.

What can customers expect?

Existing customers will still continue to receive all services as currently agreed upon. Existing accounts will remain as established. I will not be taking on new customers for certain services except on a limited case by case basis.

What is changing?

Each day will have its own focus.

These daily focal points will give me the opportunity to pay closer attention to customers in a particular niche that Stacey Sansom Designs caters to. Currently, there is a huge jumble of services and customers pulling every which direction. Every customer feels that they are the most important. Trust me, you are all important but no one is more important than another. I value you all equally.

Due to these focal points, it will require a necessary end to the “emergency deadlines” that I am often handed for projects that are entirely unnecessary. It will require all clients to plan before their project deadlines become emergencies.

Ultimately, this new and refreshed online marketing effort will have a daily focus for one “creative avenue” of Stacey Sansom Designs while allowing me more time each day to focus on projects from each of those same “creative avenues.”

What does the schedule look like?

The current daily schedule looks like this:

• • Sunday • •

No Stacey Sansom Designs Work

• • Monday • •

Make It Monday

Emphasis will be on quilting and sewing projects.

• • Tuesday • •

In the Design Studio Tuesday

Find out what is going on in my Design Studio. Your graphic design service dreams come true this day.

• • Wednesday • •

Mood Board Wednesday

Emphasis will be on Mood Board type designs. These days will be geared more toward fabric design and quilt pattern design.

• • Thursday • •

Trade Show Thursdays

Emphasis will be on sharing my 20+ years of knowledge and experience gained in the web and graphic design industries.

• • Friday • •

Freedom Fridays

Anything goes. Fridays are for all the leftover stuff I feel needs to be taken care of during the week.

• • Saturday • •

Creative Lessons (These will not start immediately)

That gives you a little idea of what I have going through my head right now. I am not 100% committed to the topic names, but for now that is what I am going to call them. I will see how it goes and adjust as needed.

How will this play out?

Each day you will find a post(s) relating the topic of the day. These may be simple status updates or shared content. There are no promises that each week will have something for each day, but you will see an overall increase in online visibility.

Please feel free to share this content with your friends and invite your friends to like Stacey Sansom Designs on Facebook. Please share the content with others if you find it useful.

When does this start?

Right away!

Starting tomorrow, 02 February 2017, you will find the start of Trade Show Thursday posts dedicated to “Improving Your Brand Online.” This series will run for nearly 2 months. Each week I will focus on 1 aspect of getting your brand online and improving your brand’s online presence. There are lots of ways to do this and I will touch briefly on a few of these over the next several weeks. Please note that these will not be all encompassing posts. They will only get you started.

On Facebook, you will find links to articles, blogs, videos, how-to, etc that you might also find useful. They will be accompanied by a truncated but similar post on Facebook relating to the topic. These may be posted after the original post, but most posts will include additional helpful resources.

Please feel free to ask questions. This process is intended to help increase conversation and learning. User feedback is highly recommended so that these posts can be better catered to your needs.

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We have officially relocated!

Stacey Sansom Designs has officially relocated to its final location as of September 30, 2016. We are still hurdling over boxes here in the house and it will be a while before I get my Design Space set-up upstairs, but you all will be pleased to know that SSD will be back open for business soon enough.

I am happy to say that while it has been a long, drawn out, and very stressful process with a lot of bumps and surprises along the way it has given me plenty of time to contemplate and really think about which directions I want to take SSD along. Stay tuned because there are wonderful things coming.

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Hello DFW Sale!

As I say hello to the DFW metro area, I would like to offer a gift.

          What: Hello DFW Sale!

          When: Friday, July 1, 2016 (9:00AM) to Sunday, July 31, 2016 (2:00PM)

          Where: Greater Dallas-Fort Worth Metroplex Area

          During this time, receive your choice of the following:

  • 15% off logo design services
  • 250 business cards and business card design services for $24.95 (one sided) and $34.95 (two sided) *
  • 15% off graphic design services *
  • 10% off first custom quilt purchase *

Who may participate in these discounts? Who may participate in these discounts? Anyone who resides in the Greater Dallas-Fort Worth Metroplex area.

This is for NEW CUSTOMERS ONLY!

Can I receive multiple offers? Yes. You can get your logo designed and have business cards done. You can get flyers and ads created as well. The choice is yours. Need a newsletter set-up? That is covered as well. The choice is yours.

Do I need to complete the work during this time? No. You simply need to put in your request for a quote and accept the terms of the quote. So you need to state that you want to have the work done based on the estimate you were given. The work will need to be scheduled for completion before the end of 2016. SSD scheduling policies and wait lists apply.

* Some limitations & restrictions apply

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