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Most frequent questions

Since there has been a rise in questions due to the COVID-19 pandemic, I thought I would take a few minutes to address the most frequent questions that I hear from past and current customers as well as potential customers. This is not intended to be an all-inclusive list of questions. If you have any questions, please drop me a message.

When can I sign my child up for sewing lessons?

I do not have a definite answer on this.

Unfortunately, I am a high-risk person for COVID-19 and have decided that it is in the best interest of myself and my family to simply have as little contact with others as possible outside of the normal day to day living. Please understand that teaching small groups of children and adults has been fun and an adventure, but for now, it is best suited for when we no longer have the pandemic in the forefronts of our lives.

In addition to this, with virtual-schooling and work-from-home occurring, it is simply easier to close the sewing school until further notice. Why? The Stacey Sansom Designs sewing studio is in the open space of our house and it is just not ideal at this time.

I hope that you will be respectful and understanding of this situation.

This does not mean that the sewing school will never open back up, but for now it is not ideal.

Currently other options are being weighed for feasibility, but no decisions are to be made soon.

Where are you located?

Stacey Sansom Designs is located in North Texas. We are located north of the Dallas-Fort Worth (Texas) metroplex and the primary service area is the areas surrounding the Highway 380 corridor. You can learn more about this in the post Service Area.”

Some services can be completed via shipping, however, these requests should be made via phone, email, private message, or text.

Can you sew patches onto leather vests, hats, or jackets?

Currently, the answer is NO. I am not set up to handle heavier or thicker materials such as those found in most leather items. This does not mean that this will not change in the future.

Can you sew patches onto regular vests, hats, or jackets?

Currently, the answer is YES but may not be able to do all items.

I am not set up to handle heavier or thicker materials such as those found in most jackets and/or coats, but this can be determined by sending me a quick picture of the items in question.

Softer style hats are better than the stiffer baseball hats, but these are doable depending on the size of the patch.

If you have any of these items, please drop me an email, phone call, text, or private message.

Can I ship my items to you?

The simple answer is that it depends.

If you are not located in the local area of Stacey Sansom Designs, please contact me directly to find out if it is an option for your items. Requests are currently limited to simple, no contact jobs such as patches, drape/curtain shortening, etc.

If you are located in the local area of Stacey Sansom Designs, please contact me directly to arrange contactless drop-off of items.

Can I pay via personal check? PayPal? Venmo? Zelle?

The simple answer is NO.

I do not accept personal checks. Stacey Sansom Designs has not accepted personal checks since 2014. I do not plan on accepting personal checks again any time soon due to problems in the past.

Please note that ALL INVOICES can be paid more securely online than via personal check. In fact, when paying with any option online through the invoicing or payment processing system(s), I receive less personal identifying information about you than I would if you paid via personal (or business) check. Paying online is safe and secure.

The short answer to PayPal is not currently. I have in the past, but do not have plans to use PayPal again in the future.

The short answer to Venmo is not currently. I have never accepted Venmo and I do not have plans to use them in the future.

The short answer to Zelle is not currently. I have in the past, but do not have plans to use Zelle again in the future.

Stacey Sansom Designs uses a third party invoicing and payment system for all invoices. I also use a third party payment processor for all shop orders and transactions.

Cash is always accepted from local customers only and payment is due in full upon pick-up. Exact change is appreciated. Tips are always welcome.